Contact Segedunum

Segedunum Roman Fort
Buddle Street
Wallsend
NE28 6HR

Telephone: (0191) 278 4217

Textphone: 18001 0191 278 4217

www.facebook.com/Segedunum

www.twitter.com/SegedunumFort

General enquiries: info@segedunumromanfort.org.uk

Media enquiries: victoria.page@twmuseums.org.uk, tel: (0191) 277 2170

Learning and schools: learning@segedunumromanfort.org.uk. (Find out more about our events for schools, families and adult learners)

Volunteering: volunteering@twmuseums.org.uk (Find out more about volunteering with us)

Venue hire: trevor.wilson@twmuseums.org.uk. (Find out about hiring Segedunum Roman Fort for an event)

We offer a paid-for research service to members of the public looking to find out more about items in our collections.

Our staff will undertake any specific research relating to the collections held by Tyne & Wear Archives & Museums, which comprise:

Archives

Fine Art

Decorative Art

Science and industry

Ethnography

Archaeology

Military history and social history

Maritime history

Natural sciences

The research service costs £30 per hour including VAT.

You can request and pay for your research online by completing our research form or you can visit our research page for more information.

Please get in touch with us (via phone, email or letter) before bringing in your items to describe what you would like to offer, or what you need help with identifying. Send us a photograph if possible.

We’ll reply letting you know if your offer is something we can accept, if we need more information, if we cannot accept your offer or to arrange a time for you to bring your item in.

There are a variety of reasons that we may not be able to take your donation. We have a Collections Development Policy that we must use when making a decision.

Please note that unless there are compelling and legitimate reasons, hazardous objects and substances will not be accepted.

Segedunum Roman Fort is managed by Tyne & Wear Archives & Museums (TWAM).  TWAM is committed to delivering an excellent service to all our customers and service users, be they general visitors, our local communities, educational or outreach groups, academics, scholars, tourists, groups, stakeholders, sponsors or corporate clients.

Our aim is to continue to improve our service and standards and deliver an excellent customer experience. Dealing effectively with customer comments and complaints will help us to achieve our mission and commitment to delivering a world class service.

Find out more about how you can provide feedback about Segedunum Roman Fort or make a complaint.