Essential Information

All school or group visits (including self-led visits) must be booked in advance. Please use our online workshop enquiry form or contact the North Tyneside learning team.

Telephone 0191 2784217 or email E-mail: segedunumlearningbookings@northeastmuseums.org.uk

Please note that our team are often busy teaching but we aim to reply within 3 working days, either by email or phone.

When you enquire about a visit please have the following information to hand:

• Name, address and postcode of school
• Contact name
• Telephone number
• Email address
• LEA
• Number of pupils & year group
• Number of SEN students?
• Preferred dates
• Packed lunch requirements
• Access requirements

Entry to all our venues is free. However, charges apply on all our facilitated workshops in venue and those taking place in school. Charges will be clearly communicated to you by the learning team when you make your enquiry.

Bespoke workshops can be delivered in school. Please contact the learning team directly with your request to discuss details.

Self-led visits are free and resources to use when visiting the venue are available to download for free from

Self-Led Resources | Segedunum Roman Fort

Payment:

All facilitated workshops must be paid for in advance of the booked workshop taking place. Once you have provisionally arranged your visit with the learning team, you will be sent a ‘Facilitated Workshop/Visit Confirmation Form ‘to complete and return.

Payment can be made in two ways:

Invoice – North East Museums will invoice your school for workshop you have booked. If you wish to use this method of payment please email the completed ‘Facilitated Workshop/Visit Confirmation Form’ with the following information

School name

Full address including postcode

Point of contact (this is usually your school business manager or member of the administration team)

Newcastle City Council Journal request – If you qualify for this method of payment please email the completed ‘Facilitated Workshop/Visit Confirmation Form’ with the following information including your school’s cost code and sub code:

School name

Point of contact (this is usually your school business manager or member of administrator team)

Cost Code and Sub Code

A member of the learning team will contact you as soon as possible to discuss the details and options available.

Confirmation - Once you have provisionally arranged your visit with the learning team, you will receive a ‘booking’ email. Check all the details on this thoroughly and read the attached Terms and Conditions. If all the information is correct and you want to confirm the booking send back the ‘Facilitated Workshop/Visit Confirmation Form’ within five working days as confirmation.

Failure to confirm your booking within five working days could mean your booking will be cancelled and the slot given to another group.

If you need to amend any details please contact the learning team as soon as possible

If you need to cancel a booking, please contact the venue immediately to arrange an alternative date.

If you wish to cancel an in-venue workshop, in-school session or online workshop, but not to rearrange the booking, a minimum of 30 days' notice is required. If less notice is given, you will be required to pay the total cost.

In the unlikely event that the Museum has to cancel the workshop, we will endeavour to give as much notice as possible and to rearrange or find a suitable alternative. If this is not possible, the school or group will not be charged. 

Pre-booked workshops vary in length from 30 minutes to all day, the duration of each workshop is stated on all material related to the workshop and will be agreed when you book your visit. Many schools choose to spend a full day at the venue combining a workshop with a free self-led visit.

Yes! We highly recommend you make a preliminary visit to help you get the most out of your trip, especially if you are on a self-led visit. The Learning Team is happy to discuss your visit with you, ensuring you and your pupils get the most from it. Please contact us directly for more information on the resources available or to arrange a meeting to discuss your requirements.

We hope that group visits to the museum will be educational, exciting and enjoyable. The health and safety guidance notes below are designed to help you plan and manage visits as safely as possible:

Planning and Managing Group Visits to Museums

Risk assessment is the responsibility of the group leader which means we are unable to provide this for you. However for each venue we have a Hazard Identification Sheet, which, along with your preliminary visit, will help you write your risk assessment. For further help please contact the venue Learning Team directly.

Members of staff are always onsite to ensure, as far as possible the safety of visitors. However, ultimately your pupils are your responsibility, never leave them unsupervised.

Please ensure that your pupils are suitably dressed and are wearing appropriate footwear for the weather and the activities they are participating in.

North East Museums actively try to make our venues as safe as possible and any specific hazards will be identified on the Hazard Identification sheets. Members of staff are always onsite to ensure, as far as possible the safety of visitors. However, ultimately your pupils are your responsibility, never leave them unsupervised.

Please ensure that your pupils are suitably dressed and are wearing appropriate footwear for the weather and the activities they are participating in.

There is no restriction on the number of adults you can bring on a visit; however we expect all visiting groups to follow current guidelines appropriate for the age and needs of their individual group. It is your responsibility to ensure your pupils safety and responsible conduct whilst visiting the venue. We suggest you prepare your pupils and adult helpers for the visit, ensuring a valuable and enjoyable experience for all.

Certain workshops will have different ratio recommendations, please ask the venue Learning Team for specific information when booking.

Please make your arrival known to a member of staff at reception (in the shop). They will ask you to sign in your group with the exact numbers with you on the day (of staff and adults as well as pupils) and either take you to your base for the day, or let your facilitator know you are ready.

Lunch spaces are available but are limited and all visiting groups who require a lunch space must let us know when making their booking. Confirmation of your lunch space booking will be sent to you on your booking information.

There is a shop on site. Please let us know if you intend on visiting the shop, we ask that a maximum of 10 children with a supervising adult, visit at any one time to help ensure a quick and efficient experience.

Segedunum Roman Fort and Museum has accessible toilets on the ground floor and accessible male and female toilets situated on the first floor (accessible via the lift).

You can find copies of our Pre- and Post-visit activities here: Pre- and Post-Visit Activities | Segedunum Roman Fort

We also have some teacher notes which provide background information to Segedunum Roman Fort site and the different roles of people living within the fort. This can be found here: Teacher notes and background information | Segedunum Roman Fort

We have videos which feature one of our curators talking about some of the Roman and British objects which we have on display in our museum. This can be found here: Video resources | Segedunum Roman Fort

We also have some self-led activities which you can use as part of your visit to Segedunum Roman Fort. This can be found here: Self-Led Resources | Segedunum Roman Fort We are happy for you to borrow clipboards and pencils; please let a member of our museum staff know if you would like to do so.